Getting Started

Welcome to GroHawk! We are super thrilled to have you. Let's get to work...

How to send your first GroHawk survey 📲

Right! So you’ve read the on-boarding your business onto GroHawk guide and now you want to send out your first survey! Here’s how…   Step 1: Collect your customer data! All GroHawk needs in order...

Avatar

By Team GroHawk

updated over 1 year ago

On-boarding your team 👥

Whether you’re on-boarding 1 location or 1000 locations to GroHawk, this quick guide will walk you through just how easy it is to get each of your locations up and running in minutes!   Step 1: Add...

Avatar

By Team GroHawk

updated over 1 year ago

What is GroHawk? 🦅

Great question! GroHawk is the voice of your customers. It is a digital platform which provides your teams with the feedback needed to build engagement and loyalty within your business. We make...

Avatar

By Team GroHawk

updated over 1 year ago

Sign in to GroHawk 💻

Sign inFrom your browser, visit https://app.grohawk.com/login Enter your email address and password.Click Login to GroHawkResolve problems signing in to GroHawkWe’re sorry you’re having a hard time...

Avatar

By Team GroHawk

updated almost 2 years ago

Sign out of GroHawk 🚪

Logging out from your GroHawk Dashboard is quick and easy — and you can sign back in anytime. From your browser, click your Avatar in the top left.       2.  Select Logout That's it! You're now...

Avatar

By Team GroHawk

updated over 1 year ago

How to Add Your Own Questions ❓

So, you're ready to send out your first survey and you’re thinking you want to add some of your own questions so you can find out more about your customer’s experience. No problem! Adding your own...

Avatar

By Team GroHawk

updated over 1 year ago

How to approve and pin comments to your GroHawk Widget!

You've got a bunch of positive comments coming in from your delighted customers! But how do we amplify this to the rest of the world! Not to worry, the GroHawk Widget is here. GroHawk's Widget...

Avatar

By Team GroHawk

updated over 1 year ago

How to embed your GroHawk Widget into your website 😎

You've approved and favourited a bunch of your positive comments coming through. Now let's get your GroHawk widget embedded into your website so the world can see how amazing your customer...

Avatar

By Team GroHawk

updated almost 2 years ago

How to choose and re-order questions

So you've added the set of questions you need , but how do you go about toggling questions on/off or changing the order in which they appear on your survey page. We got you covered! Choosing which...

Avatar

By Team GroHawk

updated over 1 year ago

Roles & Permissions

Every member in GroHawk has a role and each one has a different level of permissions. Here's a breakdown of each of the user types.Basic UserThis role has permission to:send surveys for the...

Avatar

By Team GroHawk

updated almost 2 years ago